Please note: We only answer email relating to product inquiries or matters directly relating to specific orders. Please quote your order number when contacting us in the event of a query (order numbers are to be found on the order confirmation email). We cannot provide general advice on modelling topics or DCC; design layouts or provide research - there simply is not enough time to do so. Please be aware we do not have a shop premises and are therefore unable to receive personal callers. We aim to answer all email queries as quickly as possible.
We can take telephone orders during working hours (Mon-Fri 09.30hrs-12.30hrs and 14.00hrs-16.30hrs) when we are in the office. Please leave a message if we are unable to answer your call. We are unable answer telephone calls at weekends. However, if you have internet access, it is quicker to place your order using our secure online shop because we cannot always be by the telephone due to other commitments.